Your customers and your content stay yours.
What Sherpo protects, who can open what, and what you can export whenever you like.
- Video protection, always on
- Watermarked PDFs
- XLSX audit sheets
- Erase on request
On Sherpo your customers and your content stay yours. You can export the customer list at any time. Access follows what each customer pays for. Videos are protected, and PDF and XLSX downloads can be tied to the buyer. On Pro, team members get roles and permissions.
- Customer list
- Yours, exportable
- Video
- Protected
- Team
- Roles on Pro
- Payments
- Stripe checkout
What is yours stays yours.
The first question to ask any platform is what you keep if you leave.
- Your customers are yoursPeople who buy from you are your customers, in your list. Sherpo is the platform behind your business, and does not sell to them.
- Export whenever you likeYour customer list can be exported at any time, with no limit on exports.
- Erase on requestWhen a customer asks you to delete their data, you can erase it from your store.
- Your brand, your addressOn Pro your site runs on your own domain, with no Sherpo branding, so the relationship carries your name.
Who can open what.
Four controls decide what a customer, and a member of your team, can reach.
- LoginCustomers sign in by email or with Google, and see only what they have paid for.
- Paywalls and tiersContent behind a tier stays closed to everyone below it. Any product, post, lesson or file can be gated.
- Access follows the subscriptionAccess opens when someone pays, and ends when their subscription does, with nothing for you to do by hand.
- Team roles and permissionsOn Pro, team members get dashboard access with roles that decide what each one can see and change.
What you publish is protected.
PDF and XLSX downloads can carry the buyer’s details, and your videos cannot be downloaded from your pages.
- VideoVideo protection is always on. It blocks downloads of your videos where they are embedded on a page.
- PDFStandard security puts a watermark on every page, with your site address and the buyer’s email, IP address and timestamp. Full security also stamps it across every page, so even a cropped screenshot shows where it came from.
- SpreadsheetsOn standard or full security, an XLSX download carries a read-only audit sheet with the buyer’s email, IP address and timestamp, in a file locked with encryption.
- SlidesSlides are view-only inside the lesson unless you choose to allow downloads.
How your store is run.
Payments run on Stripe, your data lives in the region you choose, your site stays offline until you launch, and every change an AI agent makes shows up in your dashboard.
- PaymentsCheckout runs on Stripe. On every plan, sales paid elsewhere can be recorded through the Merchant API.
- Offline until you launchYour site can stay offline while you, your team or your AI agent set everything up.
- Data residencyChoose the region where each business keeps its data, when compliance rules ask for it.
- What your AI agent changesEverything an agent does through MCP shows up in your dashboard, where you can review it and change it by hand.
Questions about your data.
Still curious? Talk to us. Or see every question in Help.
Who owns my customer list?
You do. Your customers are yours, and you can export the list whenever you like.
Can I export my data?
Yes. Exports are unlimited, and your customer list can be exported at any time.
What happens to access when someone cancels?
Their access ends automatically when the subscription does.
How do customers log in?
By email or with Google. In your own codebase, on Pro, you can keep the authentication provider you already use.
Can I delete a customer’s data?
Yes. When a customer asks, you can erase their data from your store. Your customer page counts how many customers were erased.
Who can see my customers’ data?
You, and on Pro the team members you invite, with roles that decide what each one can see and change, plus any apps or AI agents you connect. Sherpo and the providers that run the service access it only as our Terms and Privacy Policy allow.
Who can open my files?
You decide for each file. Private files open only for customers with access, through links that expire, and you can see which customer downloaded each one, and when. Public files open for anyone with the link.
How are my videos protected?
Video protection is always on. It blocks downloads of your videos where they are embedded on a page.
How are my PDFs and spreadsheets protected?
You choose the security for each file. On standard security, every PDF page carries a watermark with your site address and the buyer’s email, IP address and timestamp. Full security also stamps the watermark across each page. On either level, an XLSX file gets a read-only audit sheet with the same details, locked with encryption. With no security, the file is delivered as you uploaded it.
Who processes payments?
Checkout runs on Stripe. Sherpo takes 0% of your sales, and you pay your payment provider’s standard processing fee.
Can I choose where my data is stored?
Yes. Each business can choose the region where its data lives, for example to meet compliance rules.
Who do I contact about security or my data?
Write to support@sherpo.io. Sherpo is run by Sherpo Technologies, Inc.
Build on a platform that leaves you in control.
Start your free trial, and keep your site offline until you are ready.
- 14-day free trial
- Your customer list, exportable
- Sherpo takes 0% of your sales