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Products

What is a Product?

A Product is any digital content that can be distributed through Sherpo.


How do I create a new Product?

To create a new Product, go to your Space home page by clicking on your icon on the top left, and add one from the “Available products” panel: Home of a SaaS dashboard, where users can create a new product and track sales Alternatively, you can go to Products and click on “New Product” to start creating one: Creating a new product in a SaaS dashboard, showing still no products You'll get a pop-up window where you can choose the Title, write an optional Subtitle, and upload the Poster. You will always be able to change these settings later. A pop-up product creation window, asking users to write a Title and include a Poster


How do I set up pricing?

In the Product page, under Content, you’ll see Prices. That’s where you can change your baseline Price. Remember that prices can only be updated once every 60 minutes, and you’ll need to connect to Stripe before you can set up pricing for paid products. A SaaS dashboard where users can set up prices, showing a $5 example

Remember: adding a Price automatically publishes your product!


Is there a price limit?

On Sherpo Flex, Products cannot be priced below $3. On Plus and Ultra, there is no such limitation.


How do I upload my files?

Under Products → Content you can upload up to 7 files, no more than 1GB in size. User uploading up to 7 Files in a SaaS dashboard, no more than 1GB in combined size


How do I write a description?

Under Appearance, you will be able to write your product’s description in custom formatting. You’ll be able to upload images, insert links, and even leverage our powerful AI features to proofread your text, get automatic summaries, translations, and much more! A SaaS dashboard where users can change their product description, with AI features


How do I change my product Cover?

Below Description, under Appearance, you’ll be able to change your Cover by uploading up to 7 files, including videos. Change cover


How do I create a new Coupon?

Under Products → Coupons you’ll be able to add a new Coupon. Coupon creation in a SaaS dashboard, where users can add new coupons

You’ll see a pop-up where you can name the Coupon, apply a discount (absolute or percentage), and establish revenue sharing with any affiliate, either as a percentage, a fixed amount, or both. You can also include the affiliate's email.

Please note: Sherpo does not handle affiliate payments. All legal obligations and liabilities remain between the original creators and their affiliates.


How do I archive or delete a product?

Under Content, you can see the Danger Zone. There, you can either archive a Product immediately, removing it from sale while still allowing existing customers to access files. Alternatively, you can delete a product entirely. You’ll be prompted to enter the product’s name, but beware: the action is irreversible! Danger zone of a SaaS dashboard where users can archive or delete their products

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